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Heb je vragen of wil je een zakelijke of studenten tour boeken? We staan klaar om je te helpen! Neem contact met ons op voor al je vragen over onze fietsverhuur service, reguliere en e-bikes, kinderfietsen en kinderzitjes. Neem vandaag nog contact met ons op en laten we je avontuur in Madrid onvergetelijk maken. Gebruik het onderstaande formulier, stuur een e-mail naar info@timbikes.com of loop gewoon onze winkel binnen. We kijken ernaar uit om van je te horen!

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Terms and Conditions:

**Booking Terms and Conditions – TimBikes**

In compliance with article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), the identification details of the company are detailed below:

Trade name: Tim Bikes
Legal name: THIS IS MOTION S.L. 

Postal address: Calle Santiago 8, 28013 Madrid, Madrid, ES

Email: info@timbikes.com

Phone: +34 661 233 801

Tax identification: ES B72927742

 

By completing and submitting the booking form, you acknowledge and agree to be bound by the following conditions, constituting the agreement between THIS IS MOTIONS S.L., representing Tim Bikes, and yourself. Please ensure that all participants listed in the booking are aware of these terms.

 

**1. Agreement and Participants:**

– This agreement applies to all participants listed in the booking (“Participants”). By completing the form, you affirm that all participants are aware of these terms.

  

**2. Governing Law and Jurisdiction:**

– This agreement is governed by Spanish law and jurisdiction, regardless of your place of residence. TimBikes complies with Spanish laws and regulations concerning your booking.

 

**3. Booking and Payment:**

– Booking is confirmed when Tim Bikes accepts a completed booking form.

– All prices and payments are in Euros.

– Bookings should be made in good faith, and any speculative or fraudulent bookings are not allowed.

– You agree to our Privacy Policy regarding the use of your information.

– The balance of the full tour price is due 24 hours before the scheduled departure date.

– Failure to make the balance payment by the required time will be treated as a cancellation, and charges will apply.

– Payment methods include money transfer or credit card with surcharge.

 

**4. Health Requirements:**

– Good physical and mental health are essential for tour enjoyment and safety.

– By signing, you certify that you have no conditions that would endanger yourself, or other participants, or affect tour enjoyment.

– Bike skills are required, if Tim Bikes does not agree with your ability, Tim Bikes has the right to decline your participation to assure the safety of other participants 

 

**5. Images and Marketing:**

– You agree that Tim Bikes may use images, photos, or videos of you for promotional and publicity purposes worldwide.

– This includes media such as print, electronic, and the internet, without your right to inspection and free of charge.

 

**6. Changes and Cancellations:**

– Changes to the booking may be subject to additional fees.

– You may cancel your bike tour reservation without incurring any charges up to 24 hours before the scheduled start time of your tour. To initiate a cancellation, please contact us via email at info@timbikes.com or call us directly.

– Tim Bikes reserves the right to cancel or modify tours due to unforeseen circumstances or insufficient bookings.

– In case of bad weather the tour might be canceled or rescheduled in agreement with You and TimBikes 

 

**7. Liability:**

– Tim Bikes, its staff, and its representatives are not liable for personal injury, property damage, or other losses.

– Participants undertake tours at their own risk, and travel insurance is recommended.

 

**8. Privacy Policy:**

– Information provided is subject to Tim Bikes’ Privacy Policy.

 

**9. Agreement Modification:**

– No modification of these conditions is effective unless in writing and signed by a person authorized by Tim Bikes.

 

By submitting the booking form, you acknowledge that you have read, understood, and agreed to these terms and conditions.



Privacy Policy 

**Privacy Policy – TimBikes**

At TimBikes, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with Spanish law, including the General Data Protection Regulation (GDPR).

1. Data Controller:

  • Trade name: Tim Bikes
  • Legal name: THIS IS MOTION S.L.
  • Postal address: Calle Santiago 8, 28013 Madrid, Madrid, ES
  • Email: info@timbikes.com
  • Phone: +34 661 233 801
  • Tax identification: ES B72927742

2. Information Collection:

  • We collect personal information that you voluntarily provide when booking our services. This may include your name, contact details, payment information, and any other details necessary to process your booking.

3. Purpose of Data Processing:

  • Your personal information is collected and processed for the following purposes:
    • To manage and confirm your booking.
    • To communicate with you regarding your booking and related services.
    • To improve our services and customer experience.
    • To comply with legal obligations and regulations.
    • For marketing purposes, if you have provided explicit consent.

4. Legal Basis for Processing:

  • The legal basis for processing your personal information includes:
    • Your explicit consent.
    • The performance of a contract to which you are a party.
    • Compliance with legal obligations.
    • Legitimate interests pursued by TimBikes, provided your interests and fundamental rights do not override them.

5. Data Retention:

  • Your personal information will be retained only as long as necessary for the purposes stated in this policy, or as required by applicable law. Once your information is no longer needed, we will securely delete or anonymize it.

6. Data Sharing and Disclosure:

  • We do not share your personal information with third parties, except as necessary to provide our services or comply with legal obligations. This includes sharing information with:
    • Payment processors to handle transactions.
    • Regulatory authorities, if required by law.
    • Marketing service providers, if you have consented to receive marketing communications.

7. Security Measures:

  • We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

8. Your Rights:

  • Under Spanish law and the GDPR, you have the following rights regarding your personal information:
    • Right to access: You can request access to your personal information and obtain a copy.
    • Right to rectification: You can request correction of inaccurate or incomplete information.
    • Right to erasure: You can request deletion of your personal information, subject to legal obligations.
    • Right to restriction of processing: You can request limitation of the processing of your data.
    • Right to data portability: You can request to receive your data in a structured, commonly used format.
    • Right to object: You can object to the processing of your data based on legitimate interests or direct marketing.

9. Exercising Your Rights:

  • To exercise your rights, please contact us at info@timbikes.com. We will respond to your request within the timeframes required by law.

10. Changes to the Privacy Policy:

  • TimBikes reserves the right to update this Privacy Policy as necessary. Any changes will be posted on our website, and significant changes will be communicated directly to you.

11. Contact Information:

  • If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@timbikes.com or call us at +34 661 233 801.

By using our services and submitting your personal information, you acknowledge that you have read, understood, and agreed to this Privacy Policy.